Our Commitment to Privacy and Security
eConSellerz LLC Privacy Statement
Why we process your information
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your payments), or when we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service).
We only process personal information for legitimate interests after considering the potential risks to your privacy and balancing any risks with certain measures—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information or the technical measures we use to protect your information.
We may also process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where you direct us to transfer information to a third party, where we receive your data from a third party that is sourced and already comes with consent, or where we are required by law to ask for your consent (including in the context of some of our sales and marketing activities). At any time, you have a right to withdraw your consent by changing your communication choices, opting out of our communications, or by contacting us.
Depending on how you use our site, you may have the right to request changes, amend, and/or delete your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights. Please note that a number of these rights apply only in certain circumstances, and all these rights may be limited by law.
If you are a merchant, partner, eConSellerz LLC employee, website visitor, or other individual that eConSellerz LLC has a direct relationship with, please submit your data subject request via e-mail to: [email protected]
Please note that if you send us a request relating to your personal information, we must confirm and validate your identity before proceeding. To do so, we may use a third party to collect and verify identification documents. Further information about rights available to US residents can be found below under the header “United States Regional Privacy Notice”.
Where we send your information
We are a U.S. company, but we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country, including the United States. This data may be subject to the laws of the countries where we send it. We take steps to protect your information when we send your information across borders.
Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order). For information about how we respond to such orders, please contact us at [email protected] or (310) 801-0818.
How long do we retain your information
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means and the applicable legal requirements. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you choose to stop using our services, your account will be deactivated and your information will be stored in an aggregated and anonymized format.
Depending on whether you are a merchant, customer, partner, user, or visitor, please refer to our privacy policies, as relevant, for further details on the retention of your personal information.
How we protect your information
Our team works tirelessly to protect your information and to ensure the security and integrity of our platform. However, no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
How we use “cookies” and other tracking technologies
We may use cookies and similar tracking technologies on our website and when providing our services.
How you can reach us
If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact eConSellerz LLC support, or email us at one of the addresses below. If you are a legal representative and would like to obtain information on behalf of others (for example, if you have a subpoena or court order), please contact:
United States Regional Privacy Notice
This United States Regional Privacy Notice (“US Notice”) supplements our Privacy Policy and all other policies on www.econsellerz.com (together, the “eConSellerz LLC Privacy Policies”).
This US Notice is for individuals residing in certain US states and is designed to help you better understand how we collect, use, and disclose your personal information and, depending on how you use eConSellerz LLC and where you reside, how to exercise available rights under various applicable privacy laws in the US, specifically the California Consumer Privacy Act, the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the “US Privacy Laws”).
What information we collect and share about you
To provide our apps and services to you, we must process information about you, including personal information.
We do not “sell” your personal information as that term is defined under US Privacy Laws.
Here is a summary of the categories of personal information we may collect and with whom we may have disclosed that information to, depending on how you use eConSellerz LLC:
CATEGORIES OF PERSONAL INFORMATION COLLECTED
- Identifiers, including name, email address, mailing address, and phone number.
- Personal information categories listed in the California Customer Records statute, including name, mailing, billing address, phone number, and credit or debit card information.
- Commercial information, including products you purchase, place in your shopping cart, favorite or review (if you are a customer), and information you provide us about you and your business (if you are a merchant).
- Photos and videos, which may include face imagery, if you choose to provide them.
- Internet or other electronic network activity information, including information regarding the device and browser you use, network connection, IP address, and how you browse through our apps and sites.
- Geolocation data, including your mailing and billing address.
- Inferences, or information derived from other personal information about you, which could include your preferences, interests, and other information used to personalize your experience.
- Other information you provide; and sensitive personal information, which may include:
- Government-issued identifiers, including social security, driver’s license, state identification card, or passport number.
- Your account access credentials (such as account log-in, financial account, debit or credit card number in combination with any required security access code, password, or credentials allowing access to an account).
- Your device’s precise location
- Information you voluntarily disclose that may reveal certain characteristics about you such as your racial or ethnic origin or sexual orientation.
- The contents of all email communications.
RECIPIENTS OF PERSONAL INFORMATION
- Companies who help us provide you with our services include cloud storage providers, payment processors, fulfillment partners, security vendors, email providers, marketplaces, and data analytics vendors.
- Advertisers and marketing vendors.
- Merchants whose shops you visit or make purchases from.
- Partners who provide a range of services to merchants, such as by developing apps or themes for use by merchants, serving as an affiliate that refers potential merchants to us, or helping merchants build or manage stores.
- Law enforcement or other third parties in connection with legal requests, to comply with applicable law or to prevent harm.
Why we collect and share your Personal Information
We use and share your personal information for the purposes set out in the eConSellerz LLC Privacy Policies. For categories of sensitive personal information that we collect, we only use or disclose such information either with your specific consent when required, or as otherwise permitted by law.
Sources of Personal Information
To make commerce better for everyone at eConSellerz LLC, we collect and use personal information provided by:
- You: We collect the information you provide when you use our platform, including when you sign up for eConSellerz LLC as a merchant or customer, visit an eConSellerz LLC -powered store, fill in order information, visit one of eConSellerz LLC’s websites or contact eConSellerz LLC support. We collect account and payment information you provide to us (including information about your business if you are a merchant), eConSellerz LLC stores or items you save to favorites, purchases you make, reviews you post, and how you otherwise interact or communicate with stores or other users on our apps or services. We also collect information about how you browse through our apps and sites, including search terms you may enter.
- Your device(s): We collect information from and about the devices you use, including computers, phones, and other web-connected devices you use to access our apps or services, and we combine this information across different devices you use.
- Third parties: We receive information from partners who help us provide you with our services including the following:
- Email providers. If you connect your third-party inboxes, such as Gmail or Outlook (according to their terms and policies and as permitted by applicable law), we receive information to identify shopping-related emails and may display information about specific orders you have made, stores you have engaged with in the past, and other related information.
- Service Providers. We may receive information from our service providers, who help us provide services to our merchants, like reviewing accounts for fraud or other concerns.
- Subprocessors. We may work with third-party subprocessors for cloud hosting, content delivery, data analysis, internal logging, fulfillment services, and email transmission, among others, to provide you with our services.
- Analytics and cookie providers. We receive information through our use of cookies, social plugins (such as the Facebook “like” button), pixels, and tags for business purposes, such as providing information to help measure how users interact with our website content. For more information about how we use these technologies, see our Cookie Policy.
How long we keep your information
Because we need your personal information to provide eConSellerz LLC services, we generally keep your personal information, including sensitive personal information, while you use eConSellerz LLC products or services or until you request to deactivate your account. We may also keep personal information to comply with legal obligations or protect our or other’s interests.
Your rights over your information
Depending on where you live, how you use eConSellerz LLC, and subject to certain exceptions, you may have some or all the following rights:
- Right to Know: The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices.
- Right to Request Correction: The right to request that we correct inaccurate personal information that we maintain about you.
- Right to Request Deletion: The right to request that we delete personal information that we have collected about you.
To exercise your rights, including the “right to know” and “right to delete,” please submit a request via email at: [email protected]
Please note that to protect your information and the integrity of our products and services, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to verify your identity, such as your email address or a government-issued ID.
Under US Privacy Laws, you may also designate an authorized agent to make these requests on your behalf. If you use an authorized agent to submit a request, we may need to collect additional information, such as a government-issued ID, to verify your identity before processing your request to protect your information.
How you can reach us
If you would like to ask about or have concerns about how we process and retain your personal information, please contact [email protected]. If you want to make a request relating to your personal information, please contact us using the methods set out in the section immediately above.